Posts Tagged ‘testimonial’

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Every once in a while, we here at Real Estate Client Referrals gets an email from a member agent that just makes us smile.  And, lucky for us, it happened twice at the end of this last week.

RECR does not solicit testimonials. We feel that the best way for us to get a testimonial from anyone that uses our services is to provide a superior product and superior service and support. If we do our jobs right, we will get people commenting on it and receive testimonials.  And, so far, this theory remains true.

Suchita Kahlon in British Columbia writes:

“I have been with Real Estate Client Referrals since March 2009. I have already closed a number of deals from the leads that I have received!! RECR is an amazing and reliable referral system and, even when the market was slow, was consistent in sending me solid leads. It’s worth every single penny that I have invested!!  RECR is the best investment that Realtors could do for themselves. ”

Beverly Hicks in Colorado wrote us and says:

“I have been with Real Estate Client Referrals for the better part of 4 years now…and I think they are fantastic!!  I had two closings last month (August, 2009) from RECR and I have two more this month (Septemeber, 2009)!!  One of my leads generated 4 closings, 1 listing, and two more potential buyers!!  In this market, where it is so hard to get deals to the table, it is great to have a company like Real Estate Client Referrals as a lead generating tool.  They screen the clients so you don’t get bogus people and the referrals are receptive to you.  I have never had any person get upset with me for calling.  For the record, I am a REAL real estate agent …you can look me up.  This company is so great!! I really believe in the referral system and in RECR!  I won’t use any other referral company!!  Their program is fantastic!! It is the best marketing investment that you can make!!”

If you would like more information about Real Estate Client Referrals and how we can help you have the same success, please contact Clint at 800-977-7058. Or, if you prefer, email to clintmiller@recr.com. Or, follow us on twitter at www.twitter.com/recr or www.twitter.com/TheRealClint.

I have never made any secret of the fact that I work for an internet lead generation company.  And, having been at this company for nearly 5 years, I do believe that, when worked properly, internet leads can and will make you money.  But, as with anything in life, there is no “magic pill” that will allow you to automatically be successful.  This remains true for anything in life, but is especially true when discussing real estate…more specifically, internet-generated leads.

Really, what it boils down to is this: If you suck at follow up…internet leads are not for you.  (By the way, did you know that an internet-generated lead degenerates by 50% every single day that it sits without an initial contact?  How fast do you follow up with your internet leads?  Three days?  That lead is now worth 12.5% of what it was when it first came in!  One day?  50%.  Bottom line, if your answer includes the word ‘day’, it is not fast enough!  In fact, if you can not respond within the first 12 hours, you probably failed.) 

I’ve written previously about agents that are admittedly too lazy to work the clients they already have…and about how working your leads can lead to great things. 

But nothing has driven this point home more for me than the story of Barbara Ripple.  Barbara works for Real Estate Brokers in and around Winston-Salem, NC, and is quite possibly the most tenacious agent I have ever met.  Her tenacity and her exemplary follow-up skills have set her up for an agreement that is every agent’s dream. 

Here is her story in her own words:

When I first received a call from Real Estate Client Referrals, my thoughts were, “Why not take a gamble?”  So, I did.

Several referrals were sent my way and, when I would call them, my thoughts were, “This is a joke”.  One client couldn’t afford to buy clothing, much less a house.  One had a recent foreclosure.  But, as they came across my desk, I would keep calling and asking questions to make sure that they were indeed a valid buyer that could get qualified for a home loan.  Those that were obviously bogus I would return for replacement – something that Real Estate Client Referrals was more than willing to do.

I called on one referral for a young lady wanting to buy a home.  When I called, her father answered the phone and chewed me out. “My daughter is NOT buying a house! She is going to college to be an attorney!  Don’t you EVER call back!”

Once the screaming subsided, “Yes sir!” I replied and I politely asked him to have her call me back when she had time to explain as to why she would say she was looking to buy a home on a website when it wasn’t the truth.  I figured it was worth a shot just in case.  He agreed to pass along my number.

About a week went by before Alisha called me back to apologize for her father’s attitude and explained the ‘misunderstanding’.  It turns out her boss was the one looking for the home.  She just put in her information as a contact.  I asked if she would mind if I contact him directly.  She had no problem with this and gave me his phone number and I proceeded to start contact with him.

It took me roughly a week or more to get hold of Alisha’s boss.  But, once I was able to establish contact, Alisha’s boss explained that he was indeed looking for a list of property for a “relative” of his and wasn’t sure he would need an agent…just a list of available property.  He runs a local general contracting and construction company and wasn’t certain if he would be doing this sooner versus later…the usual ‘blow off’.  I agreed I would provide him with one with the agreement that, should he require the services of an agent, he contact me first. 

The next day, I was reading the local newspaper and there was an article about Alisha’s boss being involved in a rehabilitation project with the city and he had a $3million grant to rehab homes that would be sold to HUD qualified buyers directly by the city. 

I immediately contacted him again and said I saw the article, congratulated him on his success, and again offered my services to help him find a house.  During this call, I thought it was important for me to let him know that I had a suspicion that he wasn’t looking to buy for a relative, but was interested in property for his rehab project.  He complimented me for my tenacity and we set up an appointment with him at his office an hour away from mine.  I said I’d be interested in working with him to find these homes for his rehab project and he agreed we would be talking about that at the appointment.

The next day, I met with him at his office to discuss this opportunity.  At that meeting was the Mayor of the city he was doing this project in – And I walked out of this meeting with an exclusive buyer agency agreement with him and the city for 25 developed properties and 10 vacant lots!!!  I will be getting a commission on the purchase of these properties from the city!!!  And, when the properties are rehabbed, I will be the exclusive agent for listing and selling these properties!! 

I want to thank you all for listening when I would call complaining about one thing or another.  I appreciate your professionalism in dealing with me.  And, now I want to thank you for another reason!!  This situation has literally changed my life!  I never would have discovered this amazing opportunity were it not for that “bogus” referral from Real Estate Client Referrals!!  Thank you so much!!

To Barbara, I would like to say, “Congratulations!”  Thanks to your ability to delve a little deeper into this matter, you are being rewarded!  (Referrals are not often what is written down on the piece of paper handed to you or the email delivered to your inbox.  Sometimes, the real meat of the issue has to be discovered with just a little perseverance and some good old fashioned hard work.)  It is your willingness to go the extra mile with this initial contact that has set yourself up for such a successful endeavor.   Nice work!  You earned it!

To those that are reading this post, I would like to say: How many of you would have given up after that first phone call?  How easy would it have been to hang up the phone angry over the situation, blaming the lead source for delivering such a bogus lead – perhaps even blogging about “how bad lead generation companies really are” – and admit defeat because you received a ‘NO’ from a potential lead??  How simple it would be to just delete that email, throw away the contact info, and completely walk away from the situation without further investigation?

And, if you had done just that…how big of a mistake would that have been??? 

Every referral – every lead – deserves to be worked.  Work your leads!  Great things happen when you do! 

Occassionally, I get feedback from agents that use Real Estate Client Referrals as an assistance method to thier current marketing.  Yesterday was no exception. 

As I made my way to my eventual goal of INBOX 0 (and no, I dont think I will ever hit it…) I came across an email from my good friend and Real Estate Client Referrals agent (and fellow ActiveRain blogger extraordinaire), Matt Stigliano.  I have known Matt for some time now and had numerous conversations with him prior to him becoming involved with Real Estate Client Referrals.  He and I have maintained a relationship that has moved beyond personal and professional respect to inlude actual friendship.  So, eager to hear how he is doing, I open the email to read this:

“I have to say, I’m a skeptic at heart – when anyone promises me more business, I usually laugh and politely tell them “thanks but no thanks.”

I had heard of Real Estate Client Referrals through various websites I frequent, but wound up talking to Clint Miller one day. We spoke at length and I never got any sort of hard sell, we were just chatting about business. When I asked questions, I got answers. Good solid answers with no run around attached to them. After thinking it over for a few days, I decided to take a shot at it.

Since then, I’ve received a pretty regular stream of referrals. Since the referrals have already had contact with someone at RECR, they know I’m going to be calling and most have been very easy to speak to. The ice has already been broken and they are receptive to what I have to say. Since they’ve already been checked out, I don’t have to try calling “Mickey Mouse” for three weeks at 867-5309.

The best part about RECR is that you can “dispute a referral.” Been trying to contact someone and getting nowhere? Just tell your contact and they work to replace the referral with another one in your account.

If a referral isn’t working out, you’re not chasing your tail all day trying to draw blood from a stone. Because they give you full contact info, you can call, write, or email the referrals too, something most companies I’ve seen don’t offer (they give you email and maybe a phone number) and you already know the basics of what they’re looking for.  You just need to contact them and start building the trust and relationship (RECR can’t do everything for you).

With the Gold and Platinum packages you get a guaranteed number of closings – How can you go wrong with that logic? Close on a $100,000 house at 3% and you’ve made a profit already. And because you’re the only agent in a given area, you’re not fighting other agents for the same referrals.

I know there’s plenty of skeptics in this world, as I said, I’m one of them. I’d be more than happy to answer your doubts if you’d like. I am a firm believer that if something’s worth it, I want other agents to know.”

Matt Stigliano, Realtor®
Exit Realty North – San Antonio
matt@RErockstar.com

Real Estate Client Referrals is not like those other lead generation companies out there. If you have questions, please contact me at 800-977-7058, or email me at clintmiller@recr.com.  Or, if you prefer, you can follow me on Twitter at www.twitter.com/recr.

Real Estate Client Referrals is a full scale referral procurement company with one goal in mind — To help you make money! 

The proof is in the pudding, as they say.  So, below is just a sampling of the testimonials that we have received from our agents. 

I signed up with Real Estate Client Referrals in January of 2008…and to date, I have been amazed by the quality of the leads I’ve received!!  I had one closing and one ratified contract in my first 3 months with RECR!

I made over $13,000 on my first contract!!!  I have had 3 others since that time…and am waiting to close on several more!!!  In total since January, your clients have earned me around $37,000 in commissions!!  Not bad for a $2,000 investment!!!

Most recently, in October, I had a client call me out of the blue that asked me list her house…I had forgotten that you sent her to me MONTHS PRIOR!!  So, now I have that in work also!  And, just in the last two weeks (November 1^st to November 14^th) I have received 3 referrals.  I’m actively working with 2 of them as buyers and listed a home for the 3^rd!!  Im loving it!!!!  You guys rock!!!

Ken Isaacman, ABR
Keller Williams
Chantilly, VA

In this trying real estate market.  Having the Real Estate Client Referrals network has been a life saver.  You do need to pony up some money to buy in but after trying this system for one month, I immediately increased my referrals to the $5000 package.  In the first month I received 13 referrals, though they weren’t all ready, willing and able buyers, the ones that are will be great sales:  I even got an attorney who has already referred me to a buddy of his who is also looking to buy.  I love that RECR is generating the leads, all I have to do is call up the buyer, qualify them and off we go!!!!  

The Chin Team
Jenny Chin, Allison F. Harris & Alison Day 
Howard Hanna Smythe Cramer

“Empress Group, Inc. has been using the Real Estate Client Referrals system for over 5 months.  The leads generated by the system have increased our business three-fold (Yes, that’s a 300% increase!!!) and provided a steady stream of transactions!!  We are very pleased with the responsiveness of the Customer Service professionals who provides a high level of service.  As broker/owner, I don’t hesitate to recommend this system to brokers and agents alike!!”

Silas Mariano, RMS, Broker/Owner
Empress Group, Inc.

If you would like information about Real Estate Client Referrals and how we can help you, please contact Clint at 800-977-7058 or follow me on Twitter at www.twitter.com/recr!